How To Pay For Safaricom Home Fibre Via Mpesa

This is a simple guide on how to pay for your Safaricom Home Fibre subscription via Mpesa as of 2022. It is the largest home internet provider in the country according to the latest data.

The service which was launched on 15th March 2015 can be accessed by dialling *400#.

Safaricom Home Fibre has 4 packages; bronze (8Mbps), silver (10Mbps), Gold (20Mbps), and Platinum (40Mbps). All these give you access to fast, reliable, and unlimited internet from home.

Once you register for the service, you will be given a router that will enable you to have both Wireless and LAN internet, with no installation charges.

Safaricom Fibre Packages and Prices

Here are the speeds as of September 2024 if you want to know how much Safaricom fiber costs and its speeds. Remember that there is still a Fair Usage Policy (FUP) limit where your speeds will be throttled after a certain limit.

Bonanza One Month Free Promotion, A promotion that gives you an additional One Month FREE subscription equivalent to the package you sign up for on Safaricom Home Fibre The packages available for you include:

PackageSpeedMonthly CostValidity Period
Bronze5mbps2900/-30 Days
Bronze Plus5mbps3400/-30 Days
Silver10mbps3999/-30 Days
Silver Plus10mbps4999/-30 Days
Gold20mbps5699/-30 Days
Gold Plus20mbps6699/-30 Days
Diamond40mbps11499/-30 Days
Diamond Plus40mbps12499/-30 Days

MUST READ: Safaricom Postpay Packages 2024

How to Pay Safaricom Home Fibre Via Mpesa Paybill Number

  1. Go to your Mpesa Menu
  2. Select  Lipa na Mpesa
  3. Select Paybill
  4. Enter 150501 as the Business Number
  5. Enter your Fibre account number – Check your router to get the account number
  6. Enter the amount you want to pay
  7. Enter your Pin number and press OK.
  8. Confirm if all the details are correct and press OK
  9. You will receive a confirmation SMS from Mpesa for the transaction

You can, either way, dial *400*1# on your phone to make payment for your subscription.

Please note that payment for the Safaricom Fibre is every 30 days in advance. If you do not pay on time, the service will be suspended and only reactivated once you make your monthly payment.

Saf Home Fibre Customer Care Number

Send an email to safaricomhome@safaricom.co.ke or call 400.

Twitter: @SafaricomPLC  / @Safaricom_Care 

Facebook: Safaricom PLC

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