M-Pesa agent, Commission Rate, and Withdrawal

Having an M-Pesa shop and becoming an M-Pesa agent are among the many ways you can make money. You just need to follow the terms and conditions of the provider. The advantage of running an M-Pesa shop as an agent is that you can seamlessly incorporate it with your other businesses.

How much do M-Pesa agents earn per transaction?

M-Pesa agents are individuals or businesses licensed by Safaricom to offer M-Pesa services. They act as middlemen between M-Pesa users and Safaricom by enabling them to deposit and withdraw cash, send and receive money and even buy airtime.

So how much do M-Pesa agents earn per transaction? M-Pesa agents in Kenya earn between Ksh. 20,000 to Ksh. 50,000 per month. depending on location.

Agents get paid for each transaction deposited, which can be between Ksh. 4 to Ksh. 200. For withdrawals, the commission varies depending on whether the customer is registered to the network or not.

How to increase M-Pesa commission

For you to earn more from your M-Pesa business, you must first learn how to get more commission on M-Pesa. You can increase your commission in two simple ways. The first way is to get a location that has a steady flow of foot traffic.

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Remember, the more transactions you make, the more you earn, so having a suitable location will improve your M-Pesa business.

Having a suitable location is not enough. Ensure your shop is also beautifully decorated, clean, and has excellent customer service. This will make customers attracted to our shop.

You can also increase your M-Pesa commission by getting an aggregated Safaricom M-Pesa line. Aggregated lines were introduced by Safaricom to prevent fraudulent super-agents from claiming extra commission percentages other than the recommended.

New and existing agents are eligible for aggregate lines. This will guarantee you higher commissions. This means you can earn the recommended Safaricom split commissions percentage of 80% for you and 20% for your principal. This is way better than the 40% less for non-aggregated lines.

Another advantage of having an aggregated line is that you will enjoy direct and timely commission payments by the 1st or 2nd of a new month. You will no longer have to wait for your principal to reimburse your commissions.

How to check your M-Pesa commission

Now that you have learned how to increase your M-Pesa commission, it is only natural for you to learn how to check your M-Pesa commission and how to withdraw it.

You can check your commission by following these simple steps:

• Go to your Safaricom App.
• Click “Show my commission balance.”
• Key in your Mpesa pin.
• Wait for the SMS confirmation message showing your commission.

After checking your commission, you can withdraw your earnings by following these simple steps:

• Ensure your Mpesa agent has enough float.
• Go to your Safaricom app.
• Click on “Withdraw commissions.”
• Enter the agent’s number.
• Key in your Mpesa pin.
• An automatic message will be sent to you showing your withdrawal.

M-Pesa deposit and withdrawal commission rates 2023

The M-Pesa commission rates are changed from time to time by Safaricom. The revisions happen at Safaricom’s discretion and communication is made to their agents on time to avoid any confusion. Below is the updated list of M-Pesa deposit rates:

Deposit Bands (Ksh)	Agent Commission (Ksh)
50 – 100	4
101-510	8
511 – 1,010	9
1,011 – 1,510	10
1,511 – 2,510	11
2,511 – 3,510	12
3,511 – 5,010	14
5,011 – 7,510	20
7,511 – 10,010	28
10,011 – 15,010	40
15,011 – 20,020	55
20,021 – 25,020	71
25,021 – 30,020	87
30,021 – 35,020	103
35,021 – 40,020	119
40,021 – 45,020	135
45,021 – 50,020	150
50,021 – 70,000	190
70,001 – 150,000	190

You will be able to cash in more on M-Pesa withdrawals as an agent as they carry a higher commission compared to deposits. Below is an updated M-Pesa withdrawal commission rates for 2023:

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Transaction amount (Ksh)	Commission (Ksh)(For registered customers)	Commission (Ksh)(For unregistered customers)
10 – 49	N/A	N/A
50 -100	5	N/A
101 – 500	8	8
501 – 1,000	10	10
1,001 – 1,500	12	12
1,501 – 2,500	15	15
2,501 – 3,500	20	20
3,501 – 5,000	25	25
5,001 – 7,500	30	30
7,501 – 10,000	35	35
10,001 – 15,000	45	45
15,001 – 20,000	60	60
20,001 – 25,000	65	65
25,001 – 30,000	70	70
30,001 – 35,000	70	70
35,001 – 40,000	100	N/A
40,001 – 45,000	150	N/A
45,001 – 50,000	180	N/A
50,001 – 150,000	200	N/A

M-Pesa agents can earn more money once they learn how to increase M-Pesa commissions. All you need to do is follow the simple steps above and enjoy running your M-Pesa side hustle as an agent.