How To Become a Co-op Kwa Jirani Agent

Co-op Kwa Jirani agent is a service of the Co-operative Bank of Kenya. Co-op Kwa Jirani enables customers to carry out all banking transactions through an agent appointed by the bank.

Co-operative Bank’s Agency Banking will mostly entail cash deposit taking, cash withdrawals, school fee payments, utility payments, balance inquiry, and mini-statements among others. One will need to have an account with Co-operative Bank to work as an agent. The minimum balance of an agent will be determined by one’s appraisal forwarded to the Co-operative Bank.

Who can use Co-op Kwa Jirani?
Customers, non-customers, SACCO-link members, co-operatives, MCU customers, SME customers and corporates.

Become a Co-op Kwa Jirani Agent and expand your business revenue through the commissions earned on transactions.

Co-op Agent limit you can transact

This will depend on the transaction carried out by the customer:

• Cash deposits – No limit
• Cash withdrawals – Ksh 100,000
• School fees payments – No limit

CO-OP Agent Required Documents

You don’t have to be a Co-op Bank account holder to apply to be an agent.

Just visit your nearest Co-op Bank branch, fill in an application form, and submit the following documents along with the application form:

• Certificate of good conduct (for the individual)
• PIN certificate
• Bank statements if you are not a Co-op Bank account holder
• Business permits for the last 12 months
• Current business permit
• Certificate of registration
• Copy of ID or equivalent
• Two passport-size photographs
• Business owners’ or directors’ CVs
• CBK Form 3 & CBK Form 4 witnessed by the Commissioner of Oaths

For corporates and SACCOs, the following additional documents will be required:

• Audited books of accounts for the last two years
• Resolution to carry out agency banking
• SASRA approval for FOSA’s
• VAT registration (where applicable)

The applicable fees to facilitate approval are:

• CBK application fee – Ksh 1,000
• Float placement – Determined by customer limit which is arrived at during appraisal

Services offered by Co-op Kwa Jirani

• Cash withdrawals
• Cash deposits
• Money Transfer
• Fees Payment
• Utility Payment
• Balance Enquiry
• Mini Statement

Coop Agent Approval Process

• Application (at any Co-op Bank branch)
• Appraisal (of Agent)
• Appraisal (by Co-op Bank)
• Approval (by Central Bank of Kenya)
• Set up (Agency Banking by Co-op Bank)