Easy Way Clear GOtv Error Codes After Payment

GOtv error codes are codes that appear on your GOtv screen when there is an issue with your decoder or subscription. Each error code corresponds to a specific issue, and understanding these codes can help you troubleshoot the problem and get your decoder working again.

Most Common GOtv Error Codes and their Meanings:

1. E16: This error code indicates that your subscription has expired, and you need to renew it to continue watching. You can clear this error code by renewing your subscription.
2. E17: This error code indicates that your smart card is not authorized to view the channel you are trying to access. You can clear this error code by contacting GOtv customer care to activate the channel.
3. E30: This error code indicates that there is a problem with your installation, and your decoder is not receiving a signal. You can clear this error code by checking your antenna connection, ensuring that it is aligned correctly, and checking the signal strength.
4. E32: This error code indicates that your decoder is not able to tune to the selected channel. You can clear this error code by checking your antenna connection and signal strength.
5. E48: This error code indicates that your decoder is not receiving a signal from the satellite. You can clear this error code by checking your antenna connection, ensuring that it is aligned correctly, and checking the signal strength.
6. E107: This error code indicates that there is an issue with your decoder’s software. You can clear this error code by resetting your decoder or contacting GOtv customer care for assistance.
7. E108: This error code indicates that there is an issue with your decoder’s software, and it needs to be updated. You can clear this error code by resetting your decoder or contacting GOtv customer care for assistance.
8. E016: This error code indicates that your decoder is not activated or registered on the GOtv network. You can clear this error code by contacting GOtv customer care to activate your decoder.
9. E017: This error code indicates that your smart card is not properly inserted or is faulty. You can clear this error code by removing the smart card, cleaning it, and reinserting it. If the error persists, you may need to replace the smart card.

These are just a few of the most common GOtv error codes and their meanings. If you encounter an error code that is not listed here, you can refer to the GOtv website or contact customer care for assistance.

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How To Clear Error Code On Gotv After Payment

If you have just made a payment for your GOtv subscription and you are experiencing an error code on your screen, don’t worry. It is a common occurrence and can be easily fixed. This error is usually displayed when the decoder is unable to communicate with the GOtv server due to a network issue or when there is an issue with the account’s subscription status.

Here are the steps to clear the error code on your GOtv after payment:

Step 1: Check your subscription status

Before clearing the error code, you need to ensure that your subscription has been activated. To do this, send an SMS with the word “balance” followed by your IUC number to 4688.

You will receive a message indicating your account balance and subscription status. If your subscription is not active, you need to contact GOtv customer care for assistance.

Step 2: Reset your decoder

The next step is to reset your decoder. To do this, switch off the decoder and unplug it from the power source. Wait for about 30 seconds before plugging it back in and switching it on.

Allow it to boot up fully before attempting to clear the error code.

Step 3: Clear the error code

To clear the error code, you need to access the clear error code screen. On your remote, press the MENU button and navigate to the “Advanced Options” menu. Select “Clear Error Codes” and press OK. A message will be displayed on your screen indicating that the error code has been cleared.

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Step 4: Wait for the decoder to reset

After clearing the error code, wait for a few minutes for the decoder to reset and reconnect to the GOtv server. During this time, do not switch off the decoder or perform any other operation on it.

Step 5: Check your channels

Once the decoder has reset and reconnected to the server, check your channels to ensure that they are working. If you are still experiencing an error code on your screen, you need to contact GOtv customer care for assistance.

Additional Tips:

• Ensure that your decoder is properly connected to the TV and the power source
• Make sure that your subscription is up to date and that you have made the payment for the correct package
• Check that your antenna is properly installed and aligned to receive a good signal
• If you have multiple decoders, ensure that you are using the correct remote for each decoder

In conclusion, clearing an error code on your GOtv after payment is a simple process that can be easily done by following the above steps. However, if you are still experiencing an error code on your screen after following these steps, it is recommended that you contact GOtv customer care for further assistance.

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