Opening an account with a Cooperative bank account is normally a straightforward process that may require different documentation depending on your preferred account type.
For example, while a savings account may require applicants to only submit their national identity card/passport (both original & copy) and a copy of their KRA pin, other accounts like salary accounts require additional documents such passport photo (taken at the branch) and a Ksh600 fee for the issuance of a debit card.
Similarly, the functions of each of the above may differ whereby savings accounts attract interest rates while salary accounts provide access to various credit facilities such as credit cards, personal loans as well as cash advances.
However, in each of the above, one is usually issued with a personal account number for which to effect transactions.
Since such numbers are usually long and easily forgettable. Below are some of the options to retrieve your Cooperative bank account number in case you forget.
1) Debit Card
Debit cards are useful because they can be used to withdraw funds from a compatible ATM and for online transactions. Debit card holders can look up their account number at the bottom of the debit card underneath the account name.
2) Internet Banking
Log into your account via the internet portal or app and click on the three menu icons.
Proceed and click on ‘About Account’ to expand thereby displaying your account name, account number, type, and branch.
How can I access my cooperative bank account online?
Online banking will enable you to access your balance, and statements and do fund transfers from the comfort of your home. To self-register, you should have a valid ATM card and a registered email address on your account. You may use this link to register https://retail-onlinebanking.co-opbank.co.ke/.
How can I check my MCo-op bank account balance?
There are 3 ways in which you can check your Co-op bank account balance. They are:
By visiting a Co-op Kwa Jirani agent near you and asking them to inform you of your bank account balance.
By visiting the ATM and using your debit card to check your balance.
Balance inquiry through *667#
- Dial *667# and call
- Enter your Mcoopcash PIN (4 digits)
- Reply with Option 1. Account enquiry
- Then select option 1. Balance
- Select the account to query. Your balance will be displayed.
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