Huduma Centres include applications for national identity cards, passports, driving licenses, business registration, and many more. They are present across all 47 counties in the country, ensuring that every citizen has access to these essential services, regardless of their location.
There are 52 Huduma Centres in the country and you can visit any of them to get services. However, unlike before, you are now required to book an appointment online before you visit.
Seeking the services is stress-free, with the officials at centers handling every matter professionally. All Huduma Centres are open from 8:00 am from Monday to Friday, with some select branches opening at 7:00 am and closing at 7:00 pm.
Services Offered at Huduma Centres
- NCA services
- NHIF services
- NSSF services
- AGPO certificate
- CRB clearance certificate
- Birth certificate application
- Birth certificate correction
- EACC clearance Gender and Affirmative Action Funds
- Kenya Police abstract
- Kenya Power services
- Kenya Revenue Authority (KRA) services
- Labor-related services
How Book an Appointment at Huduma Centres
Step 1: Start your browser and go to Huduma’s official appointment page. In order to access the Huduma dashboard, you must have registered for an account. If you already have an account, proceed to step 2. However, if you have not registered yet, get started by clicking on the Register button.
On the Huduma Account Registration page, you will be required with options to create an account as a National ID holder or a Non-National ID holder. Select the option that suits you then go ahead and fill in the required information.
If you have selected the National ID holder option you will be required to enter NIN, first name, Mother’s first name, set password, and add an email address. Upon filling in all the required information, tap Register.
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Step 2: Log in with your National ID number and password. Once logged in, click on “New Appointment“. Your details will appear on this page. Head over to the “Service Center” tab and choose the station you wish to be served at. Choose the time and date you prefer followed by the county of residence and save the details.
Step 3: An auto-generated ticket will be displayed on your screen. It will contain the service you need, your ticket number, the center you will visit, the date of your booking, your name, and the date the ticket was issued. A confirmation message with the exact details will be sent to your registered phone number. You can also access your present and past bookings from the “My Appointments” tab. If you wish to cancel an appointment, you can do so under the same tab.
List of all the Huduma Centres in Kenya and their respective locations
COUNTY | LOCATION | |
1 | Baringo | County Commissioner’s Office, Bomet town |
2 | Bomet | County Commissioner Office, Garissa Town |
3 | Busia | Post Office, Opposite Government Offices |
4 | Bungoma | Post Office, Moi Avenue Road, Bungoma Town |
5 | Elgeyo Marakwet | Iten Town |
6 | Embu | Post Office, Next to County Commissioner’s Office, Meru-Nairobi Highway, Embu Town |
7 | Garissa | County Commissioner’s Office, Next to County Assembly |
8 | Homa Bay | Assistant County Commissioner Office (DO), Opposite Thika Stadium, Thika Town |
9 | Isiolo | Post Office, Hospital Road, Off Isiolo-Marsabit Highway |
10 | Kajiado | Kajiado West, Kisamis town along Ngong-Magadi Road |
11 | Kajiado | Post Office, Nairobi-Namanga Highway |
12 | Kakamega | Post Office, Kakamega-Kisumu Highway |
13 | Kericho | Ardhi House, Temple Street, Kericho Town |
14 | Kiambu | County Commissioner Office, Kilifi Town |
15 | Kilifi | County Commissioner’s Office, Nanyuki Town |
16 | Kirinyaga | County Commissioner, Kerugoya Town |
17 | Kisii | Post Office, Kisii-Migori Road, Kisii Town |
18 | Kisumu | Former PC Office, Prosperity House, Next to Central Bank |
19 | Kitui | Post Office, Opposite Catholic Church, Kitui Town |
20 | Kwale | Kwale-Kinango Road, Opposite National Police Service |
21 | Laikipia | Post Office, Opposite Cathedral Church, Machakos |
22 | Lamu | Old Jetty, Next to County Commissioner Office, Kenyatta Road |
23 | Machakos | Post Office, Next to County Commissioner Office, Wote |
24 | Makueni | Huduma City Square: Haile Selassie, Next to the Technical University of Kenya |
25 | Mandera | Mandera Central |
26 | Marsabit | Post Office, Post Office Road, Marsabit Town |
27 | Meru | Post Office, Opposite County Commissioner Office, Meru-Makutano Highway, Meru Town |
28 | Migori | County Commissioners Office, Migori Town |
29 | Mombasa | General Post Office, Opposite Safaricom Customer Care, Digo Road, Mombasa |
30 | Murang’a | County Commissioners Office, Murang’a Town |
31 | Nairobi | Huduma GPO: Teleposta Building, Kenyatta Avenue |
32 | Nairobi | Huduma Makadara: City County Offices- Eastlands Revenue Building, Off Jogoo Road, Next to DC Makadara |
33 | Nairobi | Huduma Eastleigh: Eastleigh Eleventh Street |
34 | Nairobi | Huduma Kibra: County Commissioner”s Office, Kibera Drive |
35 | Nairobi | Post Office, Olerorat House, Narok Town, Narok-Nairobi Highway |
36 | Nakuru | General Post Office, Next to Merica Hotel, Kenyatta Avenue |
37 | Nandi | Post Office, Kapsabet Town |
38 | Narok | Post Office, Olerorat House,Narok Town, Narok-Nairobi Highway |
39 | Nyamira | Post Office, Konate-Nyamira Road |
40 | Nyandarua | County Commissioner’s Office, Olkalau Township |
41 | Nyeri | Former Provincial Commissioner’s Office, Nyeri Town |
42 | Samburu | General Post Office, Maralal |
43 | Siaya | Post Office, Kisumu-Busia Highway. Opposite KCB |
44 | Taita Taveta | CDF Office, Wundanyi |
45 | Tana River | County Commissioners Office, Hola Town |
46 | Tharaka Nithi | County Commissioner Office, Chuka Town |
47 | Trans Nzoia | Kitale Post Office, Mak-Asembo Road |
48 | Turkana | County Commissioner’s Office, Lodwar |
49 | Uasin Gishu | Post Office, Eldoret-Kitale Road, Eldoret Town |
50 | Vihiga | County Commissioner’s Office, Kabarnet Town |
51 | Wajir | County Commissioner’s Office, Next to County Assembly, Wajir |
52 | West Pokot | Makutano Town near Kapenguria |
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